Self-service issuance
Configurable kiosk solutions for in-branch self issuance of financial cards
Turnkey systems for financial services organizations, combining secure software, multiple issuance technologies and a user-friendly interface
Self-service issuance enables customers to instantly issue themselves with transaction ready credit, debit, loyalty or membership cards on the spot, typically from a kiosk. Pioneered by banks, self-service issuance reduces customer wait times, increases customer satisfaction, minimizes branch staff interactions and increases issuance security (from kiosk to wallet).
Matica’s kiosk solutions combine its comprehensive financial instant issuance software suite with a fully configurable, automated kiosk that can include embossing, thermal printing and secure chip encoding.
Benefits for financial or entertainment services
- Increase customer convenience
- Increase card activation, usage and transaction rates
- Remain top of wallet
- Enhance customer experience with the latest technologies
- Reduce card delivery costs
- Remove the risk of fraud that comes with cards sent by mail
- Quickly personalize chip cards without the need for expensive, time consuming centralized solutions
Benefits to customers
- Instant purchasing power
- Instant replacement of lost, damaged or stolen cards
- Secure card issuance, reduces the risk of cards being lost or intercepted in the mail (from kiosk to wallet)
Matica’s self-service issuance solutions
Converge Matica’s specially selected hardware and software options to deliver integrated self-service issuance solutions. All products in this range are fully cross compatible, meaning that the selected hardware will work with the selected software for secure, easy integration.
COTS Core Integration
• EMV and PCI compliant • Perpetual-use branch licensing: unlimited users / no per card fees • Top-of-wallet print quality
COTS Connect API
• Add-on that can be used to enhance the basic COTS package • Integrated direct, through the core or through third party applications • Ideal for banks and financial institutions
K3000
• Configurable kiosk solution for in-branch self issuance of financial cards • EMV compliant debit and credit card kiosk • 600dpi printing resolution • Xpressi Instant issuance software
COTS Batch Card Printing Module
• Print and encode EMV cards in manageable batches • Print card mailers • Reduce the risk of CAM alerts and data breaches • Produce all card re-issues in branch
COTS Transaction Network Processor
• Designed to efficiently send full records • Cardholders can use their cards immediately • All major networks available • Skeleton records
Xpressi™ Instant issuance
• Instant issuance applications in the financial sector • Smart chip personalization • Increase customer convenience • EMV compliant
Related markets
Transit / transportation
• Transit passes • Discount passes • Parking access • Tolls
Retail
• Plastic loyalty cards • Prepaid plastic gift cards • On-site price card printing
Leisure and entertainment
• Casino player cards • Club membership cards • Hotel key cards • Event badges and VIP passes
Financial services
Complete hardware and software solutions for financial issuance • Digital payments • In-branch instant issuance • EMV debit and credit card personalization