Carriera

Panoramica del Ruolo:
Il Technical Support Engineer è responsabile di garantire il corretto funzionamento e l’affidabilità dei sistemi aziendali attraverso la riparazione hardware, la manutenzione e il supporto tecnico. Funziona come punto di riferimento per tutti i problemi legati all’hardware, fornendo assistenza sia in loco (Field Service) sia da remoto, incluse installazioni, risoluzione di guasti e test di sistema (FAT e SAT). Il ruolo prevede inoltre la collaborazione alla creazione e ottimizzazione della documentazione tecnica, la formazione dei business partner e il lavoro a stretto contatto con i team interni per affrontare sfide tecniche complesse. Il candidato ideale unisce competenze tecniche solide a ottime capacità comunicative, attitudine al problem solving e approccio proattivo e orientato al lavoro di squadra.

Attività principali:

• Riparazioni hardware sui sistemi
• Prove e riparazioni dei componenti difettosi
• Punto di riferimento per tutti i problemi relativi all’hardware e le richieste dei clienti
• Field Service: installazione, manutenzione e riparazioni dei sistemi aziendali
• Collaborazione nello sviluppo e messa a punto di istruzioni di lavoro e documentazione
• Assistenza remota ai clienti per domande relative a installazioni, risoluzione di problemi e altre questioni tecniche correlate
• Attività di formazione di business partners
• FAT e SAT di sistemi presso i clienti.

Requisiti:

• Diploma perito tecnico/meccatronico, o equivalente specializzazione
• Disponibilità trasferte Italia/estero
• Esperienza nella riparazione e manutenzione hardware per sistemi
• Esperienza in merito al pacchetto Microsoft Office (Outlook, MS Word, MS Excel) e reti informatiche (LAN – Local Area Network)
• Buona conoscenza dell’inglese parlato e scritto
• Attitudine al problem solving e capacità di lavorare in squadra
• Buone doti di comunicazione
• Dinamismo, apertura mentale e curiosità.

Informazioni su Matica

Matica Fintec S.p.A. è una PMI innovativa in rapida crescita, quotata sul Mercato AIM Italia, che progetta, sviluppa e distribuisce soluzioni tecnologiche sempre più sofisticate per documenti d’identità e carte per pagamenti per Istituzioni Finanziarie e Governative rispettando i più alti standard di sicurezza.

L’Azienda esporta oltre il 95% del fatturato, dispone di un proprio centro di R&D, ed investe continuamente nello sviluppo di tecnologie tra le più innovative e all’avanguardia nel mercato di riferimento.

Matica ha una forte impronta internazionale ed opera a livello globale in oltre 200 paesi in tutto il mondo grazie ad una vasta rete di distributori ed al team di Supporto Tecnico Matica.

Perché unirsi a noi

• Entra a far parte di un team innovativo e in crescita, impegnato nello sviluppo di soluzioni di nuova generazione per il settore Secure ID e Payment.
• Lavora in un ambiente dinamico, collaborativo e agile.
• Opportunità di crescita e sviluppo professionale.

Invia il tuo CV a: hr.global@maticagroup.com

Send your CV to: hr.global@maticagroup.com

Role Overview:

The Business Development Manager is responsible for driving sales growth and market expansion for ID card printing and personalization solutions in the Middle East. Responsibilities include identifying new business opportunities, managing key accounts, building strong relationships with channel partners and end-users, and supporting strategic sales initiatives in both public and private sectors.

Key Responsibilities:

• Market Development:
  Identify and penetrate new markets within the region, focusing on public and private sector projects requiring secure ID issuance or personalization solutions.
• Client Acquisition & Relationship Management:
  Build and maintain strong relationships with system integrators, distributors, channel partners, and end customers. Understand client needs and offer tailored solutions.
• Sales Strategy & Execution:
  Develop and execute sales strategies to achieve revenue targets. Lead negotiations and close deals with new and existing clients.
• Channel Management:
  Onboard, train, and manage partners and resellers. Develop joint go-to-market strategies and ensure achievement of channel targets.
• Market Intelligence:
  Monitor competitor activity, pricing, and market trends to develop counter-strategies and identify growth opportunities.
• Reporting & Forecasting:
  Provide regular updates on pipeline status, revenue forecasts, and market developments to senior leadership.

Qualifications:

• Education:
  Bachelor’s degree in Business, Marketing, or IT-related field.
• Experience:
  Minimum 5 years in B2B sales or business development, with at least 3 years of experience in ID card printers or related personalization/security solutions in the Middle East. Proven track record of achieving sales targets and expanding market presence.
• Industry Knowledge:
  Familiarity with government ID projects, access control or student ID systems is highly advantageous.
• Languages:
  Fluency in English & Arabic is required.
• Tech Skills:
  Proficiency in CRM tools, MS Office, and familiarity with technical product demos or solution-based selling.

Key Competencies:

• Strong business acumen and deal-closing ability
• Excellent communication and presentation skills
• Cross-cultural awareness and adaptability
• Strategic and analytical mindset
• Self-motivated with a results-driven approach

Travel:

Frequent travel across the Middle East will be required.

Why You Should Apply

• Drive Real Impact in a Fast-Moving Market

You’ll lead market expansion in a region undergoing major economic diversification and expansion. Positioning Matica in both governmental and private sector ID projects, including National ID schemes and Drivers Licenses.

• High Visibility & Strategic Influence

As a Business Development Manager, you’ll help shape Matica’s future in the region by identifying opportunities, guiding negotiations, closing deals, and collaborating across teams—playing a key role in long term growth.

• Build Strong, Lasting Partnerships

This role lets you engage with system integrators, distributors, and end clients, developing relationships rooted in trust and mutual value.

• Autonomy, Creativity & Results-Based Rewards

You’ll craft your own go to market strategy, manage your sales pipeline end to end, and benefit from performance incentives.

• Professional Growth & Exposure

This is an opportunity to deepen your market intelligence skills, become fluent in solution-led selling, and thrive in a multicultural environment—bolstering your strategic, negotiation, and cross cultural skills.

What We Offer

• Flexible Working Mode

We understand balance matters. We offer arrangements to fit your lifestyle and maximize your productivity.

• Inclusive Collaboration

Diverse perspectives drive innovation here. Your voice is valued in a collaborative environment that embraces inclusion, teamwork, and shared accountability.

• Worldwide Reach & Impact

By joining us, you become part of a globally connected team delivering trusted identity and personalization solutions worldwide. We serve clients and partners around the globe with meaningful, cross-border projects that matter.

• Positive and inclusive culture

We offer a genuinely positive and inclusive culture where team members from all backgrounds feel welcomed, respected, and empowered to bring their full selves to work.

Send your CV to: hr.global@maticagroup.com

Job Type: Full-time

Experience level: 3-5 years

About Matica

Matica has a range of turnkey solutions for banks, credit unions and other financial services organizations that are looking to instantly issue secure financial cards, including EMV, debit and credit cards, in-branch.

These solutions help financial institutions to improve customer experience by providing the card holder with instant purchasing power. Customers are also able to replace lost, damaged or stolen cards instantly without having to wait for a new card to be posted to them. Financial institutions can benefit from reduced operational costs, along with increased card activation and usage leading to higher transaction rates.

Matica’s solutions converge its market-leading FII software with high quality desktop systems able to print and securely encode financial cards instantaneously.

Job Description

We are seeking a skilled Software Engineer to join our team with an active role in design, development and maintenance of Matica`s Instant Issuance Platform. This platform includes integration with Matica hardware devices (printers), 3^rdparty banking cores/processors, Hardware Security Modules (HSM) and Smart Card personalization services built using C/C++/Java and modern web technologies using the latest security standards. The ideal candidate will work with minimal supervision and have a strong understanding of Java/C/C++, RESTful APIs, and microservices architecture.

Responsibilities

• Design, develop, test, maintain, install/deploy C/C++/Java applications and services.
• Participate in Agile development methodologies, including using Azure DevOps for project management.
• Participate in requirements definition, documentation and code reviews
• Take ownership of issues and assist proactively in production escalations
• Demonstrate excellent problem-solving skills to overcome technical challenges.
• Communicate effectively and work collaboratively within a team environment.
• Apply secure development practices.
• Deploy applications using Azure DevOps Pipeline

Basic Qualifications

• Bachelor’s degree in computer science or equivalent
• 3+ years relevant software development experience creating enterprise level services
• Minimum 3 years of hands-on experience with JAVA, C or C++
• Experience with designing and developing RESTful APIs using JAVA/Spring
• Experience with Windows, SQL Server, IntelliJ (or similar modern IDE), Tomcat
• Strong troubleshooting and debugging skills
• Experience building code using Maven or Gradle
• Knowledge of version control systems like GIT
• Excellent problem-solving skills.
• Strong communication and teamwork abilities.

Preferred Qualifications

• Experience integrating with 3^rd party banking cores/processors like Jack Henry Symitar, Fiserv DNA, Keystone Corelation
• Experience with integrating software with hardware devices using C/C++
• Experience with smart card personalization
• Application security design, including TLS, PKCS standards, integration of hardware security modules (HSM)
• Understanding of cryptography including key management, symmetric/asymmetric keys, crypto algorithms
• Experience with front-end development using HTML, JavaScript (any latest modern framework)

Why Join Us

• Be part of an innovative, growing team building next generation financial instant issuance solution
• Work in a fast paced, collaborative and agile environment.
• Opportunities for professional growth and development.

Send your CV to: h.ireland@maticagroup.com

Reports to: Europe Business Development Director

Overall Job Description

The Business Development Expert (mostly Secure Identity), will support the company’s development in secure identity technologies and applications. She/he will be the front of the company and will have the dedication to create and apply an effective Go-To-Market strategy that drives sustainable financial growth in secure identity segment through boosting sales and forging strong relationships with clients.

The BDE is expected to develop effective relationships with clients and partners to encourage new and repeat business opportunities for the Secure Identity offering.

Major Job Responsibilities

• Understand and define customer needs.
• Actively participate with marketing and product management in the development and creation of Secure Identity products/programs/platforms; creation of demand and preference for Matica Group Secure Identity solution offerings and a broadening of group position in targeted accounts and channel partners through the sale and promotion of Secure Identity solutions.
• Work closely with the Marketing and Sales teams and acquire familiarity with R&D and Global Services areas, and interact on a regular basis with: Customers (end users), Technology partners (ISVs, vendors – namely in the secure identity space), Commercial partners (distributors, resellers), Industry players (associations, media, analysts & consultants, etc.) in order to:
• Secure client commitment and revenue generation for Matica Group’s Secure Identity solutions
• Define and develop a growth strategy in Secure identity space focused both on financial gain and customer satisfaction
• Gather useful information from customers and competitors to improve & fine-tune Matica’s secure identity solution offering to ensure rapid success in the market.
• Review current trends and propose new business ideas to improve revenue in the Secure Identity market
• Identify key commercial and/or technology partnerships to allow success in the identified markets.
• Develop and maintain relationships with the identified partner(s)
• Coordinate with current sales teams to develop targeted proposals
• Produce and deliver presentations to prospective clients, partners, and internal executives
• Contribute to improving company visibility in the secure identity space
• Offer support to lead generation initiatives, campaigns, event participation
• Be available as a speaker or panellist for the company on security-related themes
• Report periodically on the status of business development activities.
• Analyze our reseller footprint on core business operations and suggest possible improvements by identifying and negotiating with potential new partners.

Knowledge and Skills

General

• General knowledge of marketing strategies, mix, and tactics
• Engagement skills with customers, commercial partners, technology partners, industry organizations
• Negotiation and Sales skills
• Demonstrable written and oral communication and presentation skills
• Good communication skills
• General information technology concepts and computer skills
• Strong work ethic
• Collaboration and relationship-building with multiple internal functions
• Mandatory fluency in English; preferred one or more Latin languages
• Social media active
• Excellent time management and organizational abilities
• The ability to work independently across multiple markets in Europe and channels, understand local differences and adapt to varying time zones and geographies will be required.

Position-Specifics

• Undergraduate degree in marketing and/or management and/or technical
• 2-3 years of business development experience, preferably in SaaS business
• Business Canvas Model or other Strategic Management tool knowledge
• Solid security technologies background, namely in identity verification & authentication
• Biometrics, Healthcare, Hospitality or Banking background preferred
• General Technical hardware, software, and infrastructure knowledge
• Analytics and results measurement (SalesForce, BI, other dashboards)
• Business case and financial analysis (including ROI and IRR)
• The position will be based in Turin, Italy. 70% percent travel.

About Matica

Matica is a global leader in secure ID issuance and financial card personalization solutions. With innovative hardware, software, and services, we provide high-quality and scalable solutions to banks, government agencies, and enterprises worldwide.

Why Join Us

• Be part of an innovative, growing team building next generation solutions for the Secure ID and Payment sector
• Work in a fast paced, collaborative and agile environment.
• Opportunities for professional growth and development.

Send your CV to: hr.global@maticagroup.com

Reports to: Marketing Director

Overall Job Description

The Channel Marketing position is responsible for defining and developing global programs in a multi-channel environment that support the coordination and maximization of channel partner success in selling Matica Group products and services to targeted markets. This includes definition, development, and management of Matica Group’s channel marketing programs. It also includes channel training, channel events, joint partner marketing opportunities, business development, and channel marketing deliverables including sales tools.

For the studies and planning part, the channel marketing manager should help guiding strategic marketing and sales efforts and help the management to make informed business decisions by providing valuable insights into market trends, customer behavior, and competitive landscapes.

Major Job Responsibilities

• Develop overall channel marketing plan including definition, implementation, promotion, effectiveness and partners satisfaction measurement.
• Coordination, management, administration and execution of channel programs and campaigns (e.g. MDF, Deal Registration, Partner Portal, Appreciation, etc.).
• Coordination of Matica Group involvement in major partner events including user conferences, exhibits at industry trade events.
• Market sensing to identify emerging channel opportunities.
• Development and deployment of selling tools and materials (e.g. ROI models, white papers, sales kits/welcome kits, videos, collateral, webinars, etc.) in conjunction with the Marketing Communication Manager
• Development and delivery of channel sales training.
• Assistance to Matica Group Channels Sales team and to channel partners in support of sales opportunities.
• Sales support to channel partners for resolution of issues and questions.
• Develop annual plans and budgets and manage to define expectations and objectives.
• Launch and manage marketing projects (like CRM implementation and development), including project management dimensions by providing activity plans, status monitoring, milestones management, issues highlighting and solution definition.
• CRM roll-out, management and development throughout all Matica Group organization and Distribution
• Market Research: conduct comprehensive market research to identify trends, opportunities, and potential threats. Gather data on market size, growth rates, and key players.
• Competitor Analysis: Monitor and analyze competitor activities, products, and strategies. Identify strengths, weaknesses, and opportunities.
• Customer Analysis: Segment and profile our current and potential customer base to understand their needs, preferences, and behavior. Use this information to define marketing strategies.
• Data Analysis: Collect and analyze data from various sources, including surveys, customer feedback, and industry reports. Use statistical techniques to derive meaningful insights.
• Reporting: Prepare reports and presentations summarizing research findings, market trends, and recommendations for senior management.

Knowledge and Skills

General Marketing

• Development and management of marketing strategies, mix, and tactics in support of business objectives.
• Project management.
• Very strong work ethic.
• Microsoft application use.
• Outstanding communication skills (written, verbal, presentation).
• Customer and partner engagement skills.
• Collaboration and consensus building with multiple internal functions.
• Analytical skills and Business Acumen.
• Italian Mother-tongue and working knowledge of English
• Banking and check processing skills considered a plus.
• Working knowledge of another Latin language (Spanish, Portuguese, French) considered a plus.
• Salesforce system knowledge and use is considered a plus.
• Passion for data-driven decision-making and a willingness to practice market research techniques

Position Specifics

• 5+ years of business and market development experience.
• Undergraduate degree in marketing and/or management, master degree preferred.
• Channel plan development within the context of a multi-channel global environment.
• Channel segmentation strategies.
• Financial analysis of joint partner programs including ROI and IRR.
• Channel programs, campaigns, and sales tools development.
• Channel training.
• CRM tool development and deployment.
• Experience in utilizing channels to develop markets in a B2B context.

About Matica

Matica is a global leader in secure ID issuance and financial card personalization solutions. With innovative hardware, software, and services, we provide high-quality and scalable solutions to banks, government agencies, and enterprises worldwide.

Why Join Us

• Be part of an innovative, growing team building next generation solutions for the Secure ID and Payment sector
• Work in a fast paced, collaborative and agile environment.
• Opportunities for professional growth and development.

Send your CV to: hr.global@maticagroup.com